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Love Pearl-0049 is titled: Tacci Tips
Hi Everybody,
For those of you who weren't there yesterday morning for the Consultants' Brekkie - I have been talking to the guest speaker - Ron Tacci - this morning, and I have his blessing to send these out from us both.
So - from Ron Tacci and Phil - here you are:
RON TACCI TIPS
A person's CHARACTER is determined by what it takes to upset them.
When you're GREEN you grow - when you're RIPE you rot.
Good customer relations is FUN! - If you're enjoying it - tell your FACE about it.
LUCK is when PREPARATION and OPPORTUNITY intersect.
NEED distorts PERCEPTION.
You're not here for a LONG TIME - you're here for a GOOD TIME - enjoy it !!
Efficiency is getting the job done. EFFECTIVENESS is doing the RIGHT job.
Customer service is LISTENING - God gave you two ears and one mouth. There's a hint there. Listen twice as much as you talk!!!
PRO-ACTIVE, not reactive. Let's head them off at the pass.
PROFESSIONALISM is dedication to the elimination of error.
A CHAMPION TEAM will always beat a team of champions - let's work TOGETHER.
Selling is based on a transfer of FEELING. The feeling is designed to establish TRUST. The MAINTENANCE of the TRUST over a period of time is the true VALUE of the relationship.
Well - there you go - great thoughts from a truly magic person - Ron Tacci.
Thank you Ron for yesterday's enlightening visit - and our chat this morning.
Have a great day!
May the WEPIFORCE be with you always!
